Terms and Conditions

Terms of recruitment and use of the website


These provisions aim to regulate the use of electronic services selling different goods and services offered by IPEMA FACILITIES SL , hereinafter IPEMA , commercial company that operates online from their website ( www.solucionesyservicios.biz )

The clauses are listed below form the framework contract that all users accessing the page www.solucionesyservicios.biz are required to know and accept. For the purposes only of the general conditions , the term "user " includes any internet accessing the web page www.solucionesyservicios.biz , either directly , either from any other website.

The services offered by IPEMA on this website shall be governed by the conditions contained in this contract. IPEMA reserves the right to change, wholly or partially , these general conditions, continue to apply the new agreed upon from the time of its publication in the page. In any case , these changes will not have retroactive effects on the goods or services previously contracted by users.

These Terms are binding on both parties and are an integral and inseparable part of the sales contract which effectively operates at the time of signing the order at the request of the client, through contracting mechanisms will be specified later , all in accordance with the provisions of art. 1255 of the Civil Code which enshrines the principle of freedom of contract and agreements between the contracting parties. For all practical purposes means that you accept the conditions of use and rules relating thereto pressing the "OK" button that appears at the bottom of this document.

To ensure in full the rights of consumers and users www.solucionesyservicios.biz . , These General Conditions are established in accordance with the provisions of the Spanish law , particularly the Law 26/84 of 19 June General for the Defence of Consumers and Users , Law 7/98 of 13 April General Conditions of Contract, Law 7/96 of 15 January Retail Trade , Civil Code , Directive 2000/31 EC of the European Parliament and of the Council of 8 June , Law 34/2002 of July 11, services of information society and electronic commerce , Law 23/2003 of July 10 of Guarantees in the sale of Consumer Goods and other applicable laws and regulations.


IPEMA FACILITIES SL, with registered office at C / Antonio Huertas Remigio 54, 18200 , Maracena ( Granada ), registered with the Commercial Registry of Granada No. 4, Seat 57 888 Folio 130 Journal Date 07/23/96 , with CIF No. B18423277 , serves electronics online sales for your website http://www.solucionesyservicios.biz

His contact address is the e- mail info@solucionesyservicios.biz .

The address for claims indicated as correspond to the registered office of the company.


These General Conditions govern the products and services offered by IPEMA and advertising to your clients / customers , all through your web page as well as the rights and obligations of the parties relating to the transactions of sale concluded between thereof.


CLARITY AND TRANSPARENCY OF INFORMATION : IPEMA , pursuant to the provisions of art. 10 of Law 34/2002 of 11 July , through its website and these Terms and Conditions , provides access electronically permanently , easy, direct and free comprehensive information of your company name (data tax , registration , address and communications ) , as well as customer data , exclusive access thereto, held by the company.


The user of the web page entitled to free access to public information contained therein, though IPEMA reserves the right to restrict access to information, promotions and special offers to registered customers.

Any user accessing the website has the right to register as a customer and can therefore benefit from the special offers for the group of customers registered if it meets the specific conditions of the offer for each product specified .

The public information contained in the website referred to both the company IPEMA FACILITIES SL as brands , products, logos , ... of wholesalers and manufacturers of the products and services are protected by the laws on intellectual property, so that the copy , transfer, assignment , sale or are not authorized use by the customer beyond the purpose of advertising your online publication that does not have the express consent of IPEMA , the product manufacturer or brand owner and logos on the terms provided in paragraph XI of the Rights of Intellectual Property .

USER REGISTRATION : The customer / user before the execution of the purchase of any products offered by IPEMA must register their personal facts and circumstances necessary for the formalization of the sale contract (name and address of character , DCI / NIF , address, email address , phone / fax) .

IPEMA may offer the customer a personal registration system through a personalized access (login) and password (password ) to facilitate future customer purchase transactions . In this case , the client may designate its key criteria and desired password, provided they are available or not assigned to other customers. Through an automated process , IPEMA , if desired by the customer , generate the password and the password for the client. Keys or passwords immoral , offensive , insulting , discriminatory or contravene the provisions of the law, or those with terms concerning brands, products or services protected by the laws or regulations on Intellectual Property , Industrial contrary contained names not be admitted to rights to privacy , honor and self-image .

The client is committed to ensuring the confidentiality of your own password and your password. IPEMA is exempted from any liability for the misuse or negligence of the customer fulfilling its obligation of confidentiality of their passwords .



Pricing Policy: IPEMA at all times reserves the right to unilaterally modify the price of products and services offered through your website . To ensure the customer the assurance and security prices of their products, this will be the effect on the advertising at the time of the order.

In the process of e-procurement the following steps will be followed according to the options menu recorded on the website of IPEMA :

Information about customer product offered : technical characteristics , description, warranty, manufacturer's mark , photograph guidance (if any ) .

The purchased product may suffer, availability of the manufacturer, no substantial changes in the components , features or services that form part of the lot , provided they do not pose a demerit of the qualities and services advertised .

Information about product price : final price information or retail price of the product to purchase , containing in it the final cost to the customer and including tax, shipping and insurance of goods by transport and handling . The final cost therefore will be reported to the customer in the e-procurement process before it formalized its acceptance by selecting the "confirmation " menu of options.

Any discounts or promotional gifts are freely led collective IPEMA appointed at any time by IPEMA , or function of the product offered under existing advertising at any time on your website .

Order Acceptance : at the time of placing the order , once used the menu option means accepting the order given client consent to the validity and effectiveness of the sales contract that binds the parties . IPEMA stored electronically ordering.

The commitment made by IPEMA of sale and delivery of the goods offered is subject to stock the advertised product and its availability while stocks last , so IPEMA in its commitment to quality and customer service at all times that try advertised products are available. However, in exceptional circumstances interactive multiple orders or those which cause the stocks of the product, the order and the contract between the parties shall have no effect under this clause , fully counted restoring customer if prepaid amounts paid by it, without it being necessary for any of the indemnification in respect of breach of contract, damages or lost profits parties.

Payment by the client: the following payment systems are established:

Prepayment: payment in cash or by bank transfer integro amount for the bank account owned by IPEMA FACILITIES SL. published on its website , in both forms of prepayment specifically mentioning the order number to which the payment relates.
Paypal : The customer shall pay through the website of the company PAYPAL. The terms of payment should be consulted directly on the web page PAYAL .
Credit Card - Debit : With this payment the customer will be redirected to a secure platform belonging to economically-financial entity.

Invoice: physical invoice will be issued and sent to the client address delivered nominee.

IPEMA warns that can not subsequently modify sales invoices in compliance with current regulations. (Royal Decree 1496/2003 on standards Billing , as amended by Royal Decree 87 /2005). The invoice will be issued in the name of the person or company placing the order, so the customer must ensure ordering the correct name. No further changes will be possible .

Delivery of purchased product : an approximate maximum period of 30 days for the effective delivery of the product is set to run from the time when the delivery date was set at the same place the order in orders for payment on delivery. Prepayment orders with proof of payment within the deadline set for the completion of the order will have a start date of the calculation the same as the orders for payment on delivery. For orders prepayment without proof of payment within the period of delivery of the product set to place the order , the period shall run from that IPEMA has actual knowledge of the conduct of such payment.

The delivery of goods is determined by the location where it is to be made ​​available to the client.

In the event of delayed more than 20 days on the approximate time of receipt of the product set to place the order delivery, and provided that the delay is attributable to IPEMA , the client , upon written complaint ( letter , fax or e- mail ) may unilaterally cancel the order, the amounts paid restituyéndosele if prepaid .

Location and method of delivery : The order will be delivered to the address designated at the time of recruitment by the customer. The subsequent changes in the place of delivery requested by the client may generate additional costs on the selling price will be at buyer's expense . The goods will be delivered to the customer by shipping company , along with the packing slip that information identifying the customer entered the order, the amount reimbursed (only for order in the form of cash on delivery ) and the number of packages in the shipment.

The goods are at all times cover against risks of transport , loss and manipulation.

The case of verifying the customer upon delivery of the goods received in error , or that it is visibly damaged , must provide these circumstances the delivery note and make known these facts IPEMA within 24 hours in writing (e- mail to info@solucionesyservicios.biz ) by customer service posted on its website or the registered office of the company. In any case, the customer must verify that the goods have been delivered in perfect condition. Later claims to 24 hours after delivery can not be accepted .

Merchandise that has not been delivered within seven working days from the output of the same facilities IPEMA for reasons not attributable to the seller will be returned to it, restituting amounts paid if orders prepay .

Delivering great products : Products large will not ride in the flats.


The guarantee of the products sold by IPEMA Sera in any case that the manufacturer . The warranty is provided and established pursuant to regulations contained in Law 23/ 2003 of 10 July, on guarantees in the Sale of Consumer Goods , legal framework which aims to provide the consumer options for remedies when the purchased not in accordance with the contract , giving you the option to require the repair or replacement of the goods , unless this is impossible or disproportionate . When the repair or replacement are not possible or are disproportionate , the consumer may require the reduction of the price or the contract rescinded .

Commercial Warranty : manufacturers can provide additional guarantees , the extent and duration differ between products and brands . These guarantees shall be exclusively borne by the manufacturer that ellas.En under this Act , the seller is obliged to deliver to the consumer which are in conformity with the contract of sale in accordance with the law itself provides ( art. 1 agrees ), considering these goods as " tangible personal property for private consumption" ( art. 1). Therefore, as required by Article 4 of the law on the liability of the seller and the buyer's rights . "Seller liable to the consumer for any lack of conformity which exists at the time of delivery of the goods in terms of this law gives the consumer the right to either repair , a replacement, to the price reduction and termination of the contract . " In any case, must match the serial number of the product to be repaired with files owned by IPEMA .

IPEMA not be responsible for any damage resulting from misuse, unprofessional handling or installation, or as short circuit malfunction . The warranty is void if factors outside the normal use of the product , such as increases or decreases in tension, use of improper accessories or prohibited by the manufacturer , falls, water, fire or improper or abusive handling by the customer or by third parties not authorized by the manufacturer .

The computation of the warranty shall begin on the day of delivery.

To regulate aspects of the commercial guarantee not covered by this Act 23/2003 , shall apply in Law 7/1996 of 15 January on the retail trade regime.

If repairs of products, recommend the customer contact only the authorized service ( recognized and licensed by the manufacturer ) .


Privacy and security of personal customer data in accordance with the provisions of Spanish legislation on data protection.
No distribution , transmission or publication of customer data without your express consent.
Not receive promotional or advertising emails rejected if any .
Check , modify and delete customer data held by the database IPEMA on request , all as provided in the section on Personal Data Protection .
Free access to the open sections of the website IPEMA .
Know at any time the status of processing the order placed .


Save your personal key with due diligence .
Use the information published by IPEMA exclusively by the client strictly within the staff proposed business relationship .
Not to reproduce, sell or dispose of the information published by IPEMA in its contents without the express permission of the company.
Faithfully use the service provided by IPEMA shopping on your website and refrain from manipulating the contents of your website , or interfere with your computer by means of viruses or other conduct prohibited by law.
Respect the purchase agreement once accepted the order, with the timely payment of the agreed price.


Save , modify or suspend the website without notice.
Modify the price bids .
Reject orders stockouts or customer default .
Reject access to tools to clients in case of breach of these conditions .
Receive the amount of customer purchases accepted the transaction.
Reserve the domain and retain full ownership of the item until full payment from the customer .
Reserve the right to make drawings of goods or services on your website.


The rights to the intellectual property (including and without limitation : brands , logos , text, photographs , icons , images, ... as well as graphic design , source code and other software elements content on page web " WWW.SOLUCIONESYSERVICIOS.BIZ " IPEMA owned or wholesale companies and manufacturers of products and services offered. therefore subject to intellectual and industrial property and protected by Spanish and international law. Without prior authorization written IPEMA reliable way , or, where appropriate, the wholesaler or the manufacturer of the product rights holder is not allowed to use , copy, distribute , reproduce, transmit , manipulate , or any use beyond a normal and necessary to visit the site and use of services offered use .

Access to services provided by means not IPEMA waiver, transfer or total or partial transfer of rights arising from intellectual property , or assigning rights to use, modify , use, reproduction , distribution or public communication of this content without the express prior written consent of the respective owners of such rights, without prejudice to the right to view and obtain private backup such content , provided that such right is exercised according to the principles of good faith and always keeps unchanged the intellectual property of the owner of such rights, non-commercial use and solely for your personal information .

The liability for the use of rights protected by the intellectual property of third parties contained in this page illegally or violate morality , honor or privacy materials, rests solely with the user, in any event, exempt any IPEMA liability arising from such conduct.


IPEMA not liable for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered .